Terms & Conditions

Welcome to Pet Ultimates! These Terms & Conditions (“Terms”) govern your use of our website (petultimates.com) and purchase of our products. By browsing, ordering, or using our site, you agree to comply with these Terms, our Privacy Policy, Shipping & Returns, and any additional terms referenced herein.

1. Agreement to Terms

This is a legally binding agreement between you and Pet Ultimates, LLC (“Pet Ultimates,” “we,” “us”). Use of our site or placing an order means you accept these Terms and all policies referenced.

2. Your Account

  • You must be at least 18 years old.
  • You agree to provide accurate, current, and complete information and maintain account confidentiality.
  • We reserve the right to suspend or terminate your account at our discretion without notice.

3. Orders & Purchases

  • All orders are offers to purchase and are accepted upon shipment.
  • We reserve the right to refuse, limit, or cancel any orders, including due to stock limits, fraud, or site errors.
  • Pricing and promotions are subject to change; errors may be corrected at our discretion.

4. Product Use & Limitations

  • Pet Ultimates products are for dogs and cats only.
  • Products are not intended to diagnose, treat, cure, or prevent disease.
  • Consult your veterinarian for medical issues. 
  • Keep out of reach of children.
  • Use by expiration date.
  • Misuse may void refunds or returns.

5. Disclaimers & Warranties

  • Products are sold “as is” without additional warranties.
  • To the full extent permitted by law, Pet Ultimates disclaims all implied warranties, including merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

  • Pet Ultimates is not liable for indirect, incidental, or punitive damages arising from site use or product use.
  • Our liability for any claim is limited to the amount you paid for the product in question.

7. Indemnification

You agree to defend, indemnify, and hold harmless Pet Ultimates and its affiliates from any damages or claims arising from your violation of these Terms or misuse of the site or products.

8. Intellectual Property

All content, logos, trademarks, images, and software on the site are Pet Ultimates’ property. You may use site content only for personal, non-commercial purposes.

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of California, without regard to conflict of laws.
  • Any dispute will be resolved through binding arbitration in California, unless you opt out within 30 days of an order by submitting written notice.
  • If arbitration is declined, disputes may proceed in California state or federal court.

10. Modifications to Terms

We may update these Terms at any time. Continued use of the site after changes are posted means you accept the updates. We recommend reviewing this page periodically. 

11. Termination

We may suspend or terminate your access at any time without notice for any breach of these Terms or misuse of the site.

12. Severability

If any part of these Terms is deemed invalid or unenforceable by law, the remaining provisions remain fully effective.

13. Assignment

You may not assign or transfer your rights without our prior consent. Pet Ultimates may assign its rights under these Terms.

14. Contact Information

If you have questions regarding these Terms, contact us at:
support@petultimates.com
Pet Ultimates, LLC

Acknowledgment: By using our site or purchasing products, you acknowledge having read these Terms and agree to be bound by them.

Last Updated: June 7, 2025